Delivery and Returns
🚚 Delivery
We deliver throughout France, the French overseas departments, Europe and Canada.
Processing times are 1 to 3 business days.
Average delivery times are 6 to 10 business days depending on your location.
As soon as it is shipped, you will receive an email with a tracking link.
You can also track your order here: https://nexoliaecom.com/apps/track123
Delivery costs are free for purchases over €39.
Free shipping on orders over €39.
Once the order is shipped, a tracking email will be sent to you.
🔁 Returns
You have 14 days from receipt to return a product to us.
Terms :
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The product must not have been used
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It must be returned in its original packaging
Click here to access our dedicated portal:
👉 https://nexoliaecom.com/apps/return_prime
📧 For any returns, contact us by email at:
We will provide you with detailed instructions.
